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At “ESTRASOL” we are committed to the protection and use of personal data, so through Strategias y Soluciones en IT SA de CV with address at Mexicaltzingo 1987 int 201 Col Barrera CP 44510, Guadalajara, Jalisco, Mexico, who is the responsible for the use and protection of personal data that are provided by the natural or legal persons to whom said data correspond and in this regard informs you of the following:

For what purposes do we use your personal data?

The personal data that we collect from you either directly from the owner, with your full consent or by any other means, we will use only for commercial purposes and for the following purposes that are necessary to provide the service you request:
a) Identification.
b) Location.
c) Communication and contact.
d) Automate internal and organizational sales cycles according to the information provided by the customer, used under his authorization and at the customer’s service.
e) Automate and incorporate the information in a comprehensive way of your business on all operational processes, with the Information provided by the client, with the authorization of the client and at the service of the Client
f) Develop software tailored to the needs of each client.
g) Provide an electronic billing service according to resource planning systems with the information provided by the client, with the authorization of the client and at the service of the client.
h) Develop a marketing service that adapts to the requirements of each client.

The client may provide non-personal or test data for the implementation and to test the operation of any of the systems and services provided. Strategies and Solutions in IT SA DE CV will be able to access the real data of the client in case of needing remote technical support where the client will be able to observe at all times the activities and modifications carried out in real time by the technical support team of ESTRASOL. In the event that the client decides to provide real data of their clients and databases for the implementation of any system or service, ESTRATEGIAS Y SOLUCIONES EN IT SA DE CV will be “in charge” of the personal data transferred, the client being solely responsible for said data and being obliged to present the privacy notice to its clients, third parties and to ESTRATEGIAS Y SOLUCIONES EN IT SA DE CV

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:
i) Send you information, emails, promotions, newsletter and / or merchandise.
j) Statistics, as well as their transmission to third parties by any means permitted by law.

In case you do not want your personal data to be processed for these additional purposes, you can contact us by phone (33) 31266969 or by email at noticedeprivacidad@estrasol.com.mx to request the negative of personal use in these services.
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.

What personal data do we use for the above purposes?

To carry out the aforementioned purposes in this notice, Strategies and Solutions in IT may collect and use the following personal data: Name, Surname, Company, Telephone, e-mail address, Country of origin, City, products / services of your interest, the means by which you learned about us and other data that, in an extraordinary way, may be provided by you.

Who is responsible for the content of the Web Pages and Information Systems?

ESTRATEGIAS Y SOLUCIONES EN IT SA DE CV “ESTRASOL” makes known to its clients and the general public that the content of the information provided for the implementation of any of the systems and services provided by “ESTRASOL” such as web pages and hosting, is the sole and exclusive responsibility of the client since he is the one who provides the information feeding the system and web pages.

In the case of hosting services, “ESTRASOL” only rents space on its server so that customers can enter their pages on the web. “ESTRASOL” as a service provider in good faith presumes that the information is for lawful commercial activities and purposes and within commerce.

Rights of third parties on the contents?

Likewise, in the use of logos, photographs, texts, trademarks, commercial notices and any other content for the development of web pages and the implementation of systems, the client will be solely responsible for the use that is given to them and must avoid in all times violations of the rights of third parties for the exclusive use of the same, in accordance with the applicable legislation.

With whom will we share your personal data and for what purposes?

It is possible that Strategias y Soluciones en IT SA de CV is forced to transfer your personal data without your consent by a judicial act or resolution or mandate of Law, within the framework of a judicial procedure and / or at the request of a governmental authority. , both inside and outside of Mexico. Similarly, we may disclose information about you if we consider that such disclosure is necessary or convenient for reasons of national security, to comply with current legislation or for any other important reason of public or private order where Strategies and Solutions in IT SA de CV has jurisdiction, making this data available to the authority within strict compliance with the Law.

This transfer will be made by taking reasonable and necessary measures within the scope of Strategies and Solutions in IT to protect personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment. Access to this information is limited to people who must know it to fulfill the purpose of their work.

How can you exercise your ARCO rights?

You have the right to know what personal data we have about you, what we use it for and the conditions of use that we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To know the procedure and requirements for the exercise of ARCO rights or to contact our Privacy Department, which will process the requests for the exercise of these rights and will answer any questions you may have regarding the treatment of your information, you You can call the following telephone number 31266969 or write via email to noticedeprivacidad@estrasol.com.mx
You will have the right to request access, rectification, cancellation or opposition of your data, by means of a request made by phone (33) 31266969 or via email to noticedeprivacidad@estrasol.com.mx.

Strategies and Solutions in IT, will respond to your requests, as long as any of the exceptions contained in the Law are not updated, and the applicant complies with the requirements contained in article 29 of the Law that are described below:

I. Indicate the name of the owner and address or other means to communicate the response to your request;
II. The documents that prove the identity or, where appropriate, the legal representation of the owner;
III. The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights, and
IV. Any other element or document that facilitates the location of personal data, that is, to which area of IT Strategies and Solutions they were provided, the person to whom they were provided or the area of the company to which the person to whom they were provided belongs. the data.

How can you revoke your consent to the use of your personal data?

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit a request made to the phone (33) 31266969 or via email to noticedeprivacidad@estrasol.com.mx.
To know the procedure and requirements for the revocation of consent, you can call the following telephone number (33) 31266969 or request information via email to noticedeprivacidad@estrasol.com.mx.

How will we inform you about changes to this privacy notice?

Strategies and Solutions in IT reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices, for which we promise to keep you informed through our page www.estrasol.com.mx.

The procedure through which notifications about changes or updates to this privacy notice will be carried out will be through the announcement on this page with reasonable anticipation of its effect.

How to contact us?

If you have any questions about this privacy notice or our privacy policy, you can direct it to the email address noticedeprivacidad@estrasol.com.mx, or contact the following telephone number (33) 31266969.

This Privacy Notice, as well as the general management of the Law that makes IT Strategies and Solutions, is governed by current and applicable legislation in the United Mexican States, any controversy that arises due to its application must be aired before the competent Jurisdictional Bodies in the City of Guadalajara, Jalisco.

Last update June 4, 2013